Order delay

Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the online store of www.bekan-group.com/shop.

Order delay

Your order may be delayed for the following reasons:

The product you ordered has already been discontinued and is not available: Among the many products we display in our online store there are rare cases where the supplier suddenly and without warning announces that they are discontinued. In this case an employee of our company will contact you directly to give you all alternatives.

In periods of extreme weather or strikes and in any case of force majeure, which may affect the transport and delivery of your order.

In the event that it is impossible to contact you by telephone and/or e-mail
communication with you (if there is a problem with your order, either in relation to the product
 or in connection with payment) because, for example, the contact details you have entered are not correctly updated.